MomentDesk help center

Choose your role, sign in with an email and password or an external account, and recover access if the password is lost.

Set the name your students see and your time zone, then add your first student, schedule a lesson and create a saved board.

Read Today, act on the Needs attention panel and use quick actions without hunting through the menu.

Add a student, check the time and price, share their sign-in link and keep the work ready for the next session.

Create a student record with a name, the learner's age group, an optional email and the subjects you teach them.

Set or correct a learner's age group, see whether a guardian has confirmed, and understand what happens when consent is withdrawn.

Keep a price and a usual duration per student and subject, then correct them without creating duplicates.

Create a personal sign-in link and code for one student, share it privately and check whether it has been accepted.

Create a separate parent workspace, choose which sections it shows, and close or restore that access later.

Change a student's details, move a finished student to the archive and bring them back without losing history.

Write notes the student can read, and keep private observations separate from them.

Confirm lesson dates in both cities, check daylight-saving changes and move one session without changing the series. Includes a confirmation template.

Create a single lesson with the right student, subject, date, duration, time zone and price.

Set up a repeating slot with a frequency, the days of the week and an end, instead of entering each lesson by hand.

Edit a series’ weekdays, time, duration, time zone and end, and separately choose whether a reschedule moves one lesson or future lessons in the series.

Move one lesson or a whole future series, and approve or reject the reschedule requests students send.

Record a cancellation, decide whether it is charged, and mark a student who did not attend.

Remove a lesson that should never have existed, and understand when to cancel instead.

Record that a lesson took place, adjust the price for one session, and mark several past lessons at once.

Allow two individual lessons in the same slot when one student works independently while you teach another.

Subscribe to your MomentDesk schedule from Google Calendar, Apple Calendar or any app that reads a calendar address.

Present your lessons, publish your profile and choose booking and search visibility separately.

Set the hours you are available, the lesson length, the notice you need and how far ahead people can book.

Copy your public profile address, review it as a visitor and respond to a new student's request.

Bring students together for a shared lesson while keeping individual rates, attendance and payments.

Review the submitted work, write a specific comment and choose acceptance or revision. A reusable checklist and feedback template for independent tutors.

Create your own automatically checked practice, preview the answer key and review learner attempts without treating a machine check as a teaching decision.

Prepare an assignment, attach the material, set a due date and issue it to one student or several.

Edit one student’s assignment or the work for all listed recipients, then reuse it for another assignment.

Open a submitted solution, comment on it, give a grade, and accept the work or return it for revision.

Finish an assignment that will not be submitted, cancel one issued by mistake, and mark work as not completed.

Try a guest lesson board, preserve edits in the workspace or copy the original template, and find separate teacher notes and answer keys.

Build a learning plan from your learner’s goal, organize topics and connect lessons, homework and materials while choosing what the learner can see.

Add files to your library, give them a title and a subject, and keep an eye on the storage you use.

Open a material to a particular student, check who can read it, and close that access later.

Create a personal whiteboard or a shared student-and-subject board, organise pages, and archive or restore it.

Draw, write and add files on a shared board, follow the saving state and restore an earlier version.

Open the lesson workspace, keep the board, chat, homework and materials together, and check your connection first.

Write to a student, attach files, start a group conversation, and know when a call is available.

Record money you have received, check the student’s account and correct an advance or mistaken payment.

Review the payments students report, look at the attached proof, and confirm or reject each one.

Understand each entry on a student's account, follow the payment history by lesson, and add a manual adjustment.

Set up a plan for a block of lessons, issue it to a student, and freeze, extend or cancel it.

Compare a period with the one before it: payments received, lessons taught, schedule use and the students behind the numbers.

Produce a payment report for one student or for all of them, and download it when it is ready.

Update the name students see, move your time zone, choose a grading default and sign out.

Link an external account so you can sign in without a password, and disconnect one you no longer use.

Pick the delivery channels, the topics you follow and the reminders before lessons and deadlines.

Read what happened while you were away, filter to unread items and open the record behind a notification.

Tell the MomentDesk team what is missing or broken, and turn survey invitations off.

Understand your trial and free limits, manage subscription billing and find the right reference for support.

Keep a copy of your data and preview students, subjects and lessons before importing them.

Open the personal link your tutor sent, or sign in with your student code, and find your workspace.

Add a password or link an external account so you can sign in on any device.

Make lesson times and deadlines read correctly, choose the interface language and decide what you are told about.

See your next lesson, the homework that needs action, your payments and your tutor's latest feedback in one place.

Read your lessons for the week, check the status of a past lesson and know which time zone is shown.

Send a request for a different time or a cancellation, follow its status and withdraw it if plans change again.

Tell work that needs action from work you have already sent, and find an old assignment in the history.

Find your assignment, send your work and understand what to do after your tutor reviews it.

Find the files your tutor shared, open them and save a copy for offline study.

Open the board you share with your tutor, work on it during a lesson and come back to it afterwards.

Join the lesson space with the board, the chat and the material for that lesson in one place.

Write to your tutor, attach a file and understand when a call is available.

Read what each lesson cost, what has been confirmed and whether anything is due.

Tell your tutor you have paid, attach a receipt and follow the decision.

See how many lessons are left in a package, when it expires and what its status means.

Catch up on what happened, filter to unread items and choose what you are told about.

Find the shared notes and recommendations your tutor left for you.

Open the personal invitation from the tutor, see which sections it gives you and create your own account.

Give the consent a learner aged 14–17 needs to sign in, and withdraw it when you want their access to stop.

Switch between children, see the next lesson, the active homework and the balance, and know what stays private.

See upcoming lessons and, where the tutor allowed it, whether past lessons took place.

Follow assignment statuses, read the grades and see the tutor's final comments.

See the current balance, the payments the tutor confirmed and how many lessons are left in a package.

Decide what the parent workspace tells you about and where those notifications arrive.

Change your name and time zone, link an external account and sign out safely.